Towerview Care provides specialist care for working age and older people living with mental health issues, complex behaviours and dementia. Our cheerful and compassionate care team carries out a wide range of general and personal care tasks, offering our ladies and gentlemen emotional as well as physical care in spacious and secure communities.

Our Senior Care Assistants ensure that standards of professional practice are consistently maintained and are conducive to the physical, emotional, social, intellectual and spiritual needs of the individuals we support. They supervise the care team to make sure all policies and procedures are adhered to throughout the homes. and strive to create a warm and friendly environment for our ladies and gentlemen.

Senior Care Assistants are mentors for our care assistants – providing advice, guidance and leadership. In addition, they are Key Workers for our ladies and gentlemen and work closely with our nursing team to provide outstanding care to those who reside with us.

Senior Care Assistants are responsible for:

• To maintain the professional integrity of the home and represent its interests in any dealings with other bodies, groups or individuals.
• To ensure that the highest standards of care are applied by staff.
• To co-operate with CQC inspector and inspections.
• Promote and support effective communication throughout the service.
• Ensure training is attended and up to date.
• Maintain infection control procedures.

Care and support of individuals

• To assist in decision making – ensuring appropriate capacity is known and proper support sourced if required.
• To ensure that positive, therapeutic relationships are formed with all individuals whom you are caring for.
• Have working knowledge of care plans, risk assessments and treatment pathways in place for all individuals who you support.
• To promote relationships which enable each service user to participate in social activities both within the home and in the community – supporting and directing good quality of life.
• To support and assist the nurse with the administration of meds when required (must be meds trained).
• To provide direct care to the individuals living in Towerview homes.
• To participate in any audits undertaken within the home.

Keyworker role

• To contribute and support the named nurse in the completion of care planning, risk assessment and treatment pathway for your allocated individuals.
• Along with the named nurse, communicate regularly with family, next of kin, the person identified as necessary to the individual.
• To spend 1:1 time while on shift with your allocated individuals.
• To ensure that your assigned individual’s belongings are maintained, and all provision required provided .

Staff management

• To ensure staff have an effective induction into your service – taking the lead from the nurse in charge.
• To work alongside your staff team and provide support and leadership for staff.
• To provide and support staff with training and skill development if a deficit is identified.
• Ensure all team members are aware of any changes in care to be given, liaise with nurse in charge of all changes implemented.
• Recognise the importance of personal contribution to staff morale.
• To provide supervision to care staff.
• To receive regular supervision and annual appraisal.

Premises and Service

• Be diligent in all aspects of health and safety policies (awareness of your responsibility under the Health and Safety at Work Act 1974) and COSHH regulations, identify and record/report any concerns.
• Respect and maintain the confidentiality of all matters you may learn in the source of your employment under the requirements of the GDPR guidelines.
• Report all accidents and incidents to the Nurse in Charge.
• Ensure all records and documents are filed appropriately and safely.
• Liaise with housekeeping, kitchen and maintenance to ensure efficient working and communication.

At Towerview Care, we are committed to providing the best possible care for the people we support. We also actively support the development of our loyal employees. We offer a friendly working environment and excellent career opportunities. If you are passionate about providing a high standard of care as a Registered General Nurse, please see below.

About the Role

You should have a valid NMC Pin number, knowledge of National Standards and NMC code of practice. Not to mention a background in person-centred care planning within a care home. Beyond that, it’s all about your brilliant, positive energy and natural ability to get along with people. You’ll be a great mentor who can manage time effectively and keep meaningful records. And, whenever you communicate with a resident or co-worker, you’ll be truly considerate and kind.

Duties include providing nursing care, administering medications, writing and maintaining care plans, assessing people and their needs on a regular basis, liaising with allied professionals, supervising care staff.

You will be expected to provide effective supervision of staff members and to take management responsibilities for shifts as directed. The candidate will ensure meaningful involvement in all activities, applying equal opportunities and anti-discriminatory policies and ensuring rights to privacy and confidentiality. Sound judgement, initiative and problem-solving ability are extremely important.

Named nurse role

• To complete a standard weekly review what has been completed / carried out to evidence PCP and activities.
• To effectively manage the care planning, risk assessment and treatment pathway for your allocated individuals.
• To communicate on a regular basis (no less than monthly) with family, next of kin, person identified as important to the individual.
• To spend weekly 1:1 time with your allocated individuals.
• To ensure that all relevant documentation is completed and up to date you’re your allocated individuals.
• To manage and prepare documentation required for CPA and requested from CCGs.
• To ensure all financial matters are managed appropriately and that the individual has the required and legal support needed.